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Knowledge Base

FX Luxor Warranty

Hunter Industries Incorporated (“Hunter”) warrants FX Luminaire (“FX”) transformers to be free of defects in materials or workmanship under normal use for a period of ten (10) years from the original date of installation. Hunter warrants FX low-voltage lighting fixtures to be free of defects in materials or workmanship under normal use for a period of three (3) years from the original date of installation. Hunter extends the warranty on FX fixtures to ten (10) years from the original date of installation when both FX fixtures and transformers are installed on the same project exclusive of any competitor’s product. Hunter warrants FX LED fixtures to be free of defects in materials or workmanship under normal use for a period of ten (10) years from the original date of installation. If a defect in an FX product is discovered during the applicable warranty period, Hunter will repair or replace, at its option, the product or the defective part. This warranty does not extend to repairs, adjustments, or replacement of an FX product or part that results from misuse, negligence, alteration, modification, tampering, or improper installation and/or maintenance of the product. This warranty extends only to the original installer of the FX product. If a defect arises in an FX product or part during the warranty period, you should contact your local FX authorized distributor.

FX Luminaire’s obligation to repair or replace its products as set forth above is the sole and exclusive warranty set forth by FX. There are no other warranties, expressed or implied, including warranties of merchantability and fitness for a particular purpose. FX will not be liable to distributor or any other party in strict liability, tort, contract, or any other manner for damages caused or claimed to be caused as a result of any design or defect in FX Luminaire’s products, or for any special, incidental, consequential, or exemplary damages of any nature, including without limitation lost business or profits. Notwithstanding the foregoing, if for any reason FX is found to be liable in no event shall FX’s liability exceed the price of the product which gives rise to the claim, loss, or damage.

Any FX Luminaire product being returned must receive a Return Goods Authorization number from Hunter Customer Service prior to returning the product. All returned product is subject to a 25 percent restocking fee. Product must be returned within six (6) months of order date. All product returned must be in its original packaging, be undamaged and unused and never energized. Product not meeting these criteria will be returned to the original sender. Hunter Industries is not responsible for product loss or damage during return transit to RMA location.

If you have any questions concerning the warranty or its application, please write to:

FX Luminaire Customer Service Department
1940 Diamond Street
San Marcos, CA 92078, USA

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